Retail consultancy services

We are a vertically integrated retail consultancy with in-house teams to guide clients through every step of the journey from research and concept design to finished shopfitting wherever they are in the world. We offer shopper research and international benchmarking, category management and layout planning, retail store design and shopfitting services worldwide.

Shopper research

Our shopper research approach is focused on understanding both rational and emotional shopper response to a retail store environment.

Category management

We deliver category solutions to maximise sales and profitability for both retailer and manufacturer, based on an in-depth understanding of the consumer as a shopper. Our category management services span from defining category strategies , such as role and segmentation, to delivering category tactics, such as range assortment and planograms.

Retail store design

Applying proven principles of retail store planning combined with our own innovative design style, we provide a truly bespoke service which not only meets the needs and aspirations of consumers but also provides measurable sales benefits for our customers.

Project management and shopfitting

Our approach to shopfitting enables our customers to bring their brand to life at retail by translating great design into an effective shopping environment, in the most cost effective way possible.

shopping centre optimisation

Leveraging our international experience in shopper research, category management and retail design, we have developed a rigorous process to help shopping centres maximise commercialisation income from common areas.


Our office design consultancy, providing a range of office design services to businesses worldwide.

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