About Us

where art meets science

Shopworks leads the field of international retail design and build delivery, whether it's with Jennifer Lopez in New York; Audi in London, Swarovski in Hong Kong or MegaFon in Moscow.

Our unique approach brings together the science of research and layout planning with the art of ground breaking retail design to create solutions that deliver memorable shopper experiences and maximise retail sales and profit.

We are a "vertically integrated" retail consultancy with in-house teams to guide our customers through every step of the journey from research and concept design to finished shopfitting, wherever they are in the world.

We offer shopper research and international benchmarking, category management and layout planning, retail store design and shopfitting services worldwide from our network of offices in Johannesburg, London, Melbourne, Moscow, Mumbai, Paris and Shanghai.

Our Approach


Shopworks has been set up to deliver cross-functional excellence in retail consultancy, category management, shopper insight, retail design and shopfitting. Experts in each field work in close harmony enabling us to deliver value-added solutions.

Research based

Our international retail design and category management services are based on an in-depth understanding of the customer journey.


Shopworks' worldwide retail consultancy experience means we understand both the general retail principles which are common to most markets, and the specific requirements of local individual markets. Our knowledge of international and cultural differences allows us to adapt and respond to diverse and changing needs.

Performance focused

Every retail solution we provide has a positive impact on the bottom line. We track performance, both internally and across industries and markets using retail diagnostic methodology.


Our philosophy behind every project is to ensure we satisfy the needs of all stakeholders: the shopper, retailer and manufacturer. We design services to provide profitable benefit to retailers and manufacturers, while giving consumers the shopping experience they desire.

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Shopworks is proud to support the wonderful work of The Hospice of St Francis as a corporate partner

Hopsice of St Francis